Shipping Policy

At Kachi Rasoi, we are committed to delivering your handcrafted products safely and efficiently. Every order is carefully packed to ensure it reaches you in excellent condition.

Order Processing

All orders are processed within 1–3 business days after successful order confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Coverage

We currently ship across India. Delivery availability may vary for certain remote locations.

Shipping Charges

We offer Free Shipping Across India on all eligible orders unless otherwise stated during checkout.

Any special shipping charges, if applicable, will be displayed before order confirmation.

Estimated Delivery Time

Metro Cities: 3–5 business days
Other Cities & Towns: 5–8 business days
Remote Areas: 7–10 business days

Delivery timelines are estimates and may vary depending on courier operations and location.

Shipping Partners

Orders may be shipped through trusted logistics partners including:

Delhivery
DTDC
Blue Dart
XpressBees
Other reputed courier services

Order Tracking

Once your order has been dispatched, tracking details will be shared via email, SMS, or WhatsApp. Customers can track their shipment using the tracking information provided.

Delivery Delays

While we strive to deliver orders within the estimated timeline, delays may occur due to circumstances beyond our control, including:

Weather conditions
Public holidays
Courier service disruptions
Natural disasters or unforeseen events

In such situations, we will make reasonable efforts to keep customers informed.

Damaged Packages

If your package arrives visibly damaged, please take photographs and contact us within 48 hours of delivery. Our team will review the issue and assist you according to our Return & Refund Policy.

Contact Us

For any shipping-related questions, please contact us at:

Email: sales@kachirasoi.com
Phone: 8741877284