Privacy Policy

Last Updated: June 2026

At Kachi Rasoi ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, place an order, or interact with our services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Full Name
Email Address
Mobile Number
Billing Address
Shipping Address
Account Information (if applicable)

Order Information

Products purchased
Order history
Transaction details
Delivery preferences

Technical Information

IP Address
Browser Type
Device Information
Operating System
Website Usage Data

2. How We Use Your Information

We use collected information to:

Process and fulfill orders.
Arrange product delivery.
Provide customer support.
Communicate order updates.
Improve our website and services.
Prevent fraud and unauthorized transactions.
Comply with legal obligations.
Send promotional communications where permitted.

3. Payment Information

Payments made on our website are processed through secure third-party payment gateways.

Kachi Rasoi does not store your complete credit card, debit card, UPI PIN, net banking credentials, or other sensitive payment information.

Payment processing is governed by the privacy and security policies of the respective payment service providers.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality and user experience.

Cookies may help us:

Remember user preferences.
Analyze website traffic.
Improve website performance.
Provide relevant content and advertisements.

You may disable cookies through your browser settings; however, certain website features may not function properly.

5. Third-Party Services

To operate our business efficiently, we may share necessary information with trusted third-party providers including:

Payment Gateway Providers
Shipping and Logistics Partners
Website Hosting Providers
Analytics Services
Marketing and Advertising Platforms
Customer Support Tools

These service providers are authorized to use your information only as necessary to perform services on our behalf.

6. Shipping and Logistics Partners

To fulfill your orders, we may share necessary shipping information including your name, address, and contact number with courier and logistics providers.

This information is used solely for delivery-related purposes.

7. Data Security

We implement reasonable technical, administrative, and physical safeguards to protect customer information from unauthorized access, disclosure, misuse, or alteration.

While we strive to protect your information, no method of internet transmission or electronic storage is completely secure.

8. Marketing Communications

We may send updates regarding:

Order confirmations
Shipping notifications
Product launches
Special offers and promotions
Newsletter communications

You may unsubscribe from promotional communications at any time by following the instructions included in such communications.

9. Data Retention

We retain customer information only as long as necessary to:

Provide services.
Comply with legal obligations.
Resolve disputes.
Maintain business records.

10. Your Rights

You may have the right to:

Access your personal information.
Request correction of inaccurate information.
Request deletion of your information, subject to legal obligations.
Withdraw consent where applicable.

Requests may be submitted using the contact details provided below.

11. Children's Privacy

Our website is not intended for individuals under the age of 18 years. We do not knowingly collect personal information from minors.

12. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

13. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective immediately upon posting on this page.

We encourage customers to review this page periodically for updates.

14. Contact Information

For questions regarding this Privacy Policy or your personal information, please contact us:

Kachi Rasoi
Email: sales@kachirasoi.com
Phone: 8741877284